The Medical Record Operations Lead position is responsible for assisting Manager of Operations Medical Records with day to day duties, quality studies, maintaining databases, and regulatory agency reports, monitoring incomplete files, concurrent History & Physicals (H&P) and overall release of patient information for both campuses. Coordinates special projects as it relates to Privacy, Security and Confidentiality of patient information.

PRINCIPAL DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS)

1. Assembles, analyzes, creates medical records according to guidelines with 98% accuracy.  
2. Document Scan Reviews.
3. Completes request for Release of Information within established timelines.
4. Staff coverage for calls-off and PTO at either Northlake Campus or Southlake Campus for all areas.
5. Assists staff and physicians with chart completion process.
6. Completing Care Everywhere tasks, including but not limited to assigning a Care Everywhere ID and linking messages.
7. Retrieving, reviewing, scanning, verifying and uploading reports received from external facilities within an established timeline.
8. Retrieves discharged medical records (inpatient and outpatient) from departments within the Methodist Hospitals.  
9. Assists Manager of Operations with duties, including but not limited to: staff schedules, reporting, interviews and training new staff, organizing and monitoring functions of the incomplete area. 
10. Assists Manager of Operations with analyzing, designing and correcting technical and operational inefficiencies, eliminates duplication and promotes maximum use of data.
11. Performs other duties as needed and/or assigned.

Job Specific (Minimum Qualifications)

Knowledge, Skills and Abilities

• Knowledge of the electronic health record.           
• Must demonstrate good communication skills.
• Ability to work independently and in a team environment.
• Must be professional, courteous, and have a positive attitude.

Education

High School Diploma/GED Equivalent is Required.

Bachelor's Degree in Health Information Technology or other healthcare or business administration is Required.

Experience

3 years of experience in clerical/medical records/ROI is Required.

Certification and Licensures

Model of Care and Conduct

Methodist Hospitals strives for excellence and insists on high standards of conduct and performance in everything we do. Our Model of Care and Conduct is designed to create a positive work environment which Methodist desires for all employees. This is foundational to the high level of patient, family and physician satisfaction we strive for each day. As part of all position’s duties at Methodist Hospitals, all employees are responsible to conduct themselves in accordance with the Model of Care and Conduct and will be evaluated according to these standards of behavior.