Under direction, to perform work developing, analyzing, maintaining and implementing application systems software within the Healthcare Organization.

PRINCIPLES DUTIES AND RESPONSIBILITIES (*Essential Functions)

1. Analyze and prioritize requests for system changes/enhancements.
2. Identify potential problem areas and recommend optimum approaches.
3. Assures proper change control and documentation for upgrades and system modifications.
4. Effectively works as a team member to ensure quality of integration across system applications.
5. Ensure programs and related components are continuously reliable, available and function as required.
6. Investigate user problems and needs, identify their source, determine possible, solutions and document resolutions for future reference.
7. Participate in the development and implementation of training materials.
8. Participate in the development, implementation and testing of application software, specifically the Epic Ambulatory modules; EpicCare Ambulatory, Prelude/Cadence, Resolute Professional Billing, Claims.
9. Provide guidance and support for ongoing training.

JOB SPECIFICATIONS (Minimum Requirements)

KNOWLEDGE, SKILLS, AND ABILITIES

EDUCATION

• A bachelors degree in Business Administration or Accounting is preferred.


• Prior experience with physician front office and/or back office workflows (i.e. scheduling, professional billing, claims processing) is preferred.


• Prior experience with Epic billing, registration, claims or EMR is desirable.


• One (1) year experience in Healthcare/Medical - Business Office Preferred.

STANDARDS OF BEHAVIOR

Meets the Standards of Behavior as outlined in Personnel Policy and Procedure #1, Employee Relations Code.


CONFIDENTIALITY/HIPAA/CORPORATE COMPLIANCE

Demonstrates knowledge of procedures for protecting and maintaining security, confidentiality and integrity of employee, patient, family, organizational and other medical information. Understands and supports the commitment of Methodist Hospitals in adhering to federal, state and local laws, rules and regulations governing ethical business practices for healthcare providers.


DISCLAIMER - The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. The statements are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.