Barista will provide exceptional customer service while making hand-crafted, quality beverages. Barista will take orders, make coffee, tea and other drinks to customer specifications. Barista will also operate the cash register and credit card machines. Barista will use panini machine to warm up sandwiches. Barista will serve soup/oatmeal as well as heating or warming foods. Barista will field complaints or questions while working to maintain good customer relations.

Principal Duties and Responsibilities (*Essential Functions)

1. Greets customers, takes orders, mixes and serves hot and cold beverages such as coffee, espresso, cappuccino, café latte, tea, chai, fruit blended drinks, etc. while considering customer specifications.

2. Works to maintain good customer relations and speedy delivery of all beverages and food items.

3. Stocks area of cups, lids, condiments, chips, etc.

4. Maintains area in a neat and sanitary manner.

5. Cleans coffee machines, work space, counters and other miscellaneous items.

6. Rings up customers using the cash register, collects money, and follows cash handling procedures as required.

7. Warms sandwiches using panini press.

8. Serves hot soup or oatmeal.

9. Document temperatures on refrigerator logs.

10. Performs service recovery as needed with customers.

11. Performs other duties as needed and/or assigned.

Qualifications - Job Specific (Minimum Requirements)

Knowledge, Skills, and Abilities

• Ability to maintain a positive attitude

• Ability to work independently

• Ability to communicate with co-workers and others in a respectful manner

• Ability to read and write

• Ability to use the cash register system

• Basic Food-handling skills

Education

High School Diploma/GED is Required

Experience

2 years of Experience making coffee drinks to order is Required

2 years of customer service related work is Required

Certifications and Licensures

None

Model of Care and Conduct

Methodist Hospitals strives for excellence and insists on high standards of conduct and performance in everything we do. Our Model of Care and Conduct is designed to create a positive work environment which Methodist desires for all employees. This is foundational to the high level of patient, family and physician satisfaction we strive for each day. As part of all position’s duties at Methodist Hospitals, all employees are responsible to conduct themselves in accordance with the Model of Care and Conduct and will be evaluated according to these standards of behavior.