Assists the Director Laboratory Services in administrative and technical coordination of Northlake Campus (NLC) and Southlake Campus (SLC) Clinical Laboratories, and provides necessary oversight to Blood Bank Services. Works closely with Medical Director to ensure the needs of patients and medical staff are met in an efficient manner.

PRINCIPAL DUTIES AND RESPONSIBILITIES(*Essential Functions)

1. Operations: Assists the director in planning, organizing and directing all operations of the department to ensure the efficient, effective flow of patients, procedures, information and documents into and out of the department.


2. QA and PI: Develops a comprehensive department Quality Assurance and Performance Improvement plan.


3. Prepares departmental reports in a timely fashion.


4. Selection, Training and Competency Assessment: Participates actively in the selection, training and counseling of employees; assesses staff competency and completes performance evaluations in a timely fashion.


5. Policies and Procedures: Writes, reviews and implements departmental policies and procedures in collaboration with Medical Director.


6. Team Work, Organizational Improvement and Customer Satisfaction: Participates in multi-disciplinary teams and projects to improve organizational effectiveness.


7. Practices and promotes measures to improve customer satisfaction.


8. Financial Management and Stewardship: Prepares and administers service unit operating and capital budgets.


9. Optimizes resource utilization and meets productivity targets.


10. Safety: Promotes a safe work environment.


11. Enforcement of Policies and Regulatory Standards: Enforces hospital policies in a fair and consistent manner.


12. Periodically reviews the most current standards and ensures its full compliance.


13. Medical Technologist and Supervision: Performs the duties of a Medical Technologist and leadership of a laboratory section(s) as needed.

JOB SPECIFICATIONS(Minimum Requirements)

KNOWLEDGE, SKILLS, AND ABILITIES


• MT (ASCP) and/or CLS (NCA).


• MBA, MHA, MPA, or Master level preparation in laboratory / management sciences preferred.


• Thorough understanding of regulations governing laboratory services.


• Good understanding of financial and statistical tools.


• Good understanding of recent issues and developments in the designated field.


• Demonstrated oral and written communication skills.


• Excellent interpersonal skills.


• Ability to work independently and in a team environment.


• Ability to provide compassionate patient care orientation.


• Ability to lead and direct the work of others.


• Must be consistent, fair, and have a positive attitude.


• Thorough understanding of regulations governing laboratory services.


• Good understanding of financial and statistical tools.


• Good understanding of recent issues and developments in the designated field.


• Demonstrated oral and written communication skills.


• Excellent interpersonal skills.


• Ability to work independently and in a team environment.


• Ability to provide compassionate patient care orientation.


• Ability to lead and direct the work of others.


• Must be consistent, fair, and have a positive attitude.


• MT(ASCP) and/or CLS(NCA) is required.

EDUCATION

• Bachelors Science Required


• Masters Business Administration Preferred


• Or equivalent combination of education and relevant work experience.


• 6 Laboratory Services Required


• 4 Supervisory Required


• Licensed Medical Technologist

STANDARDS OF BEHAVIOR

Meets the Standards of Behavior as outlined in Personnel Policy and Procedure #1, Employee Relations Code.


CONFIDENTIALITY/HIPAA/CORPORATE COMPLIANCE

Demonstrates knowledge of procedures for protecting and maintaining security, confidentiality and integrity of employee, patient, family, organizational and other medical information. Understands and supports the commitment of Methodist Hospitals in adhering to federal, state and local laws, rules and regulations governing ethical business practices for healthcare providers.


DISCLAIMER - The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. The statements are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.