Responsible for ensuring efficient and effective flow of information within the Neuroscience Department, for scheduling patients, for all aspects of business operations and record keeping, and for providing technical office support, as needed.

PRINCIPAL DUTIES AND RESPONSIBILITIES (*Essential Functions)

1. Completes assigned prior authorizations, medical necessity and appropriate correspondence, and works with staff for needed information.

2. Enters EMR data timely and accurate.

3. Faxes, Scans, files and retrieves medical records in accordance with regulatory standards.

4. Performs receptionist duties in a professional and courteous manner, and notifies staff of customer arrival.
5. Processes Co-pays and payments though EMR accurately.
6. Provides telephone coverage for Neuro EDX and NSI. Answers the telephone in a courteous manner and takes messages accurately.
7. Schedules appointments and tests for multiple physicians, nurse practitioner and neurotheraputes for services provided within the Neuroscience Institute.
8. Ensures accurate registration.
9. Ensures a clean and orderly environment and ensures that all systems are functional.
10. Works with various departments of the hospital to achieve practice operational goals.
11. Prepares and processes any administrative communications between the department and other areas.
12. Performs other duties as needed and/or assigned.

JOB SPECIFICATIONS(Minimum Requirements)

KNOWLEDGE, SKILLS, AND ABILITIES

• Demonstrates excellent oral and written communication skills.
• Demonstrated high level of discretion, integrity, confidentiality and professionalist must be maintained.
• Excellent interpersonal, telephone, typing and customer service skills.
• Advance computer skills and proficient with software applications to enter data into the computer system.
• Ability to work independently and in a team environment.
• Ability to type 60 wpms.

EDUCATION

• High School Diploma/GED Equivalent Required
• 2 Office Related Required

STANDARDS OF BEHAVIOR
Meets the Standards of Behavior as outlined in Personnel Policy and Procedure #1, Employee Relations Code.

CONFIDENTIALITY/HIPAA/CORPORATE COMPLIANCE
Demonstrates knowledge of procedures for protecting and maintaining security, confidentiality and integrity of employee, patient, family, organizational and other medical information. Understands and supports the commitment of Methodist Hospitals in adhering to federal, state and local laws, rules and regulations governing ethical business practices for healthcare providers.

DISCLAIMER - The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. The statements are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.