This position processes requests for laboratory work by obtaining specimens and inputting required information in the Laboratory Information System (LIS).  It requires basic understanding of related functions in the HIS.  Meets customer needs in an efficient and professional manner.

PRINCIPAL DUTIES AND RESPONSIBILITIES(*Essential Functions)

1. Draws blood samples and collects other specimens from patient, following established laboratory procedures for specimen collection, handling and processing.  Assures that Positive Patient Identification is followed throughout the specimen collection and delivery process.
2. Processes laboratory test related information (Electronic or Paper) in the Laboratory Information System, as outlined in the policy.  Utilizes Hand Held System as expected..
3. Strictly adheres to National Patient Safety Goals, HIPAA Guidelines, and AIDET Expectations.
4. Processes laboratory test requests in the order of priority.  Responds to STAT and Time Request tests as promptly as possible.
5. Interacts effectively with physicians, patients, and other support services.  Responds to customer's concerns and comfort positively.  Answers phone calls promptly and professionally.
6. Participates in inventory management optimal resource utilization.
7. Assists with training of new employees.

JOB SPECIFICATIONS(Minimum Requirements)

KNOWLEDGE, SKILLS, AND ABILITIES

• General knowledge of phlebotomy procedures and practices.
• Demonstrated oral and written communication skills.
• Excellent interpersonal and leadership skills.
• Ability to work independently and in a team environment.
• Ability to provide compassionate patient care and orientation.
• Energetic, self-motivated, and driven

EDUCATION, EXPERIENCE, & CERTIFICATION

• High School Diploma/GED Equivalent Required
• Successful completion of a Phlebotomy Program from an approved institution
• Work experience in a hospital / clinical setting is preferred as long as they are closely related to the essential functions of the position
• PBT (ASCP) or Equivalent within two years of hire

STANDARDS OF BEHAVIOR
Meets the Standards of Behavior as outlined in Personnel Policy and Procedure #1, Employee Relations Code.

CONFIDENTIALITY/HIPAA/CORPORATE COMPLIANCE
Demonstrates knowledge of procedures for protecting and maintaining security, confidentiality and integrity of employee, patient, family, organizational and other medical information. Understands and supports the commitment of Methodist Hospitals in adhering to federal, state and local laws, rules and regulations governing ethical business practices for healthcare providers.

DISCLAIMER - The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. The statements are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.